Although the buyer is a guest in your home, you want the buyer
to imagine owning the home. You don't want to make the buyer
feel like an intruder.
- Don't expect the buyer to remove her shoes, unless you
are selling to a buyer for whom religious or cultural
reasons mandate it. Otherwise, the presumption is insulting.
- Leave the house. The buyer won't talk about the house in
front of you or open doors with you standing there.
- Don't pressure or hurry the buyer. Tell the buyer to
take all the time that is needed.
- Leave a bowl of wrapped candy or other treats near the
front door with a small note thanking the buyer for coming
to see your home.
2) Check the Temperature
- Now is not the time to worry about your utility bill. If
it's cold enough to wear a sweater to stay warm, turn on the
heat.
- If it's warm outside, turn on the air conditioning. It's
better to heat or cool the house a degree or two warmer /
colder than usual and then set the temperature at normal.
This prevents the heat or A/C from kicking on when the buyer
is present, because some HVAC systems are loud.
- You want the temperature inside to be comfortable and to
give the buyer more of a reason to linger, especially on hot
or cold days!
3) Create a Mood
- Light a fire in the fireplace.
- Make it romantic by placing two champagne glasses on a
nearby table.
- Turn on soft music. I used to play Enya until one day I
heard it piped in at a mortuary.
- If you have water fountains, turn them on. They are
especially useful for drowning out traffic noise.
4) Play Down the Scent
- Many people are allergic to certain scents and
deodorizers, so don't spray the air or plug-in air
fresheners.
- Don't burn candles or spray perfume in the bedroom for
the same reason.
- If weather permits, open the windows -- if there is too
much noise outside, close them.
- If you're going to bake cookies or simmer spices such as
cinnamon in water on the stove, put out munchies so buyers
aren't disappointed. More than one buyer has said, "Oh,
darn, I thought there were cookies in here!"
5) Play Up the Visual
- If you have seasonal photographs showcasing flower
gardens, leaves bursting in color or a snow-covered lawn
twinkling from street lights, then display them in a
prominent position.
- Open all the window coverings to let in light.
- Keep blinds partially closed that otherwise show
undesirable outdoor scenery such as a dilapidated fence or a
nearby structure that obstructs views.
6) Light up the House
- Turn on every light in the house, including appliance
lights and closet lights.
- Brighten dark rooms with few windows by placing spot
lights on the floor behind furniture.
- Turn off TV.
7) Encourage Touching
- Drape sensuous fabrics such as velvet or silk throws
over chair arms.
- Leave doors slightly ajar.
- If you have carpeting, vacuum in one direction.
8) Provide Thoughtful Cards
Attach printed cards to items and in rooms that provide
further information the buyer might miss or might not know. You
have so little time to make an impression.
- If you have an antique chandelier in your dining room,
put a card on it that discloses its age and other important
details.
- If you have removed the washer and dryer from the
laundry room, attach a card to the wall describing the room.
- If your basement stairs are steep, attach a card to the
railing that cautions buyers to watch their step.
- Take care when placing a card that says: "Not included
in the sale." That will make a buyer want it, but you can
play that later to your advantage.
9) Top It Off With Food
The best way to entice buyers to linger and notice even more
details about your home is to offer them food. You don't need to
cater a lunch, but finger sandwiches, cookies, soft drinks,
water, desserts, all are welcome.
- Set out serving utensils, if needed.
- Provide plates, cups and napkins. They can be paper
products.
- In plain sight, provide a waste receptacle.
- Near the snacks, leave pens and a stack of preprinted
questionnaire cards or a guest book to sign.
- Buyers will feel obligated to respond to your request
after being fed.
- The showing feedback you receive will be invaluable.
- Allow buyer anonymity.